Privacy Policy
Last updated: 17 August 2026 UniUpp respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how UNI UPP LTD (“UniUpp”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit our website, make an enquiry, use our services or apply for an education programme through us.
Who We Are
UNI UPP LTD is the data controller for personal information we collect and use in connection with our services. Company number: 16432036 Main Office: 71-75, Shelton Street London Greater London WC2H 9JQ United Kingdom Website: uniupp.com Where your information is provided to a university, college or other education provider, that organisation may also act as a separate data controller under its own privacy policy.
Information We Collect
Depending on how you use our services, we may collect information including:
- your name, contact details, date of birth and address;
- identification, nationality and residency information;
- education, qualifications and employment information;
- information relating to your course or university application;
- documents you provide in connection with an application;
- information relating to funding or eligibility where relevant;
- records of communications with you; and
- technical information collected when you use our website.
Where necessary for an application or to provide appropriate support, we may also process sensitive personal information, such as information relating to your health, disability, ethnicity or other circumstances. Where required for a particular course or application, we may also process information relating to criminal convictions or offences where permitted by law. We may receive personal information directly from you or, where appropriate, from universities, education providers, referral partners or other organisations connected with your enquiry or application.
How We Use Your Information
We may use your personal information to:
- respond to enquiries;
- provide course and university information;
- assess potential eligibility for education programmes;
- support and progress applications;
- communicate with universities and education providers;
- provide student and applicant support;
- administer our services;
- communicate with you about your enquiry or application;
- improve and protect our services;
- comply with legal and regulatory requirements; and
- send relevant marketing communications where permitted by law.
We will only use personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on:
- contract, where processing is necessary to provide services you have requested;
- legitimate interests, where processing is reasonably necessary for our business or to provide and improve our services;
- consent, where you have agreed to a particular use of your information; or
- legal obligation, where processing is required by law.
Other lawful bases may apply where permitted or required by law. Where we rely on consent, you may withdraw your consent at any time.
Who We Share Your Information With
Where necessary and lawful, we may share personal information with:
- universities, colleges and other education providers;
- awarding or education organisations;
- organisations involved in student funding where relevant;
- professional and service providers who support our business;
- government bodies, regulators or law-enforcement authorities where required by law; and
- other organisations where you have authorised us to do so or where disclosure is otherwise permitted by law.
We do not sell your personal information to third parties. Universities and other organisations that receive your personal information may process it under their own privacy policies.
Marketing
Where permitted by law, we may contact you about courses, university opportunities, intakes, services or other information that we believe may be relevant to you. Where consent is required for marketing by email, SMS, WhatsApp or similar electronic communications, we will obtain the appropriate consent. You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us. Opting out of marketing will not prevent us from contacting you about an active enquiry, application or service.
Cookies
Our website may use cookies and similar technologies for essential website functions, analytics, security and marketing. Where consent is required for non-essential cookies, we will ask for your permission before using them. You can manage your preferences through the cookie controls available on our website. Further information about our use of cookies may be provided in our Cookie Policy.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet any legal, regulatory, contractual or legitimate business requirements. Retention periods may vary depending on the type of information and your relationship with UniUpp. When information is no longer required, it will be deleted, anonymised or securely disposed of where appropriate.
Keeping Your Information Secure
We take appropriate measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. Access to personal information is limited to people and organisations that have an appropriate reason to access it.
International Transfers
Some organisations that provide services to UniUpp may process personal information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- request access to your personal information;
- ask us to correct inaccurate information;
- request deletion of your information;
- request restriction of processing;
- object to certain uses of your information;
- request transfer of your information in certain circumstances; and
- withdraw consent where processing is based on consent.
These rights are subject to certain legal conditions and exceptions.
Your Right to Object to Direct Marketing
You have the right to object to the use of your personal information for direct marketing at any time. If you ask us to stop sending you direct marketing communications, we will do so.
Data Protection Complaints
If you have a concern about how UniUpp has used or protected your personal information, please contact us so that we can investigate your complaint. You can contact us through uniupp.com or write to: UNI UPP LTD 71-75, Shelton Street London Greater London WC2H 9JQ United Kingdom
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we use personal information. Any updated version will be published on our website with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us through uniupp.com or write to: UNI UPP LTD 71-75, Shelton Street London Greater London WC2H 9JQ United Kingdom